TCS

Email Writing

Directions:
1. Use all the phrases given
2. Minimum words should be 50 otherwise your email cannot be validated
3. Addressing and signing should be done as in the question given.
4. Common grammatical rules, punctuation should be according to standard english.
5. you can use your own phrases along with the phrases given.

Question : 1
As a member of your residential society, write an email to inspector of local Police station, Mr.Sharma, informing him about miscreants who ride their bikes rashly every evening outside your society. Sign the email as william.
residential area - ride - rashly - children - play - elderly - walk - grocery shop - across the road - dangerous - accidents - nuisance - action - immediately.


Sample Answer:

Dear Mr.Sharma

We are the residents of Siddartha Nagar. We would like to bring to your notice that a few guys are riding their bikes very rashly in the evening hours in the main road of the colony. As you know that this is the time when children play on the road and elderly go for an evening walk. Also there is a grocery shop across the road and many housewifes used to cross the road to buy any groceries. In the recent times we observed that due this rash driving many accidents were happened and several injured. This is creating a constant nuisance for all. So we would like to request you to take necessary action to curb these activities

Thanking you

Yours sincerly
William

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Question 2:
As a recent buyer of their car, write an email to the Manager of Smart Automative company, Mr.Ahmed, regarding the poor quality of service facility available in the city. Sign the email as Chopra.

Outline:
very few - service centers - complaints - pending problems - maintenance - cost - time - delivery - increase - customer satisfaction

Dear Mr. Ahmed

I recently bought Fiat palio from "Sridhar Fiat show room" in Nagole. Recently I faced small problem with car AC and bought the car for maintenance. But to my utter surprise, the showroom staff told me that service is not available in their showroom and they asked me to take the car to near by service center. I found that there are very few service centers available compared to sales showrooms, and there are many complaints regarding this. This in turn is causing many pending problems and increased maintenance cost, time and delivery time. I would like to suggest you that if more service centers are opened in the city, customer satisfaction also goes up which finally converts into more sales.

Thanks and Regards
Chopra

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Question 3:
As a former student, write an email to your professor, Mr.Matt, thanking her for teaching and guidance that contributed to your overall development. Sign the email as peter.
Outline:
Successful - Placed - grateful - help - advice - grooming - values - shaping my future - sincere - professional
Dear Mr.Matt

I am very happy to tell you that I got successful in the recently conducted campus placement drive at my college. I am placed with TCS. I am extremely grateful for your help regarding my preparation. More over your advice regarding personality development helped for my personal grooming. In addition to that, your style of teaching inculcates not only those skills related to professional success but also for developing values which I believe helps for shaping my career. Once again I would like to thanks for your sincere and professional help.

with warm regards
Peter.

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Question 4:
As an intern at ABC consulting Pvt.Ltd, write an email to your internship Project Manager, Mr.Ramesh, informing about the progress that you are making and some difficulties that your are encountering. Sign the email as Ben.
Outline:
Thank - challenging - progress - tight schedule - support - report - analytics - guidance - access - doubt - requirements - design.

Dear Mr.Ramesh

Thank you for allotting a challenging project for my internship. I am making steady progress and learning many new things. The project is due next month and we are on tight schedule. I need some additional support with regard to the reporting of Analytics. Your guidance helped me access the database with ease but I have several doubts regard to the requirements of the design. But I am facing little problem in reporting.

Thanks and regards
Ben

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Question 5:

Using the following phrases, write an email with minimum of 70 words to the customer Mr. Gill Roy explaining delay to the project.

Payment processing system – Schedule – 10th May (Friday) – Unexpected power outage – 3 days – Overall delay – 7 days – includes recovery of lost work – will not recur

Sample Answer:

Dear Gill Roy

The project “Payment processing system” was scheduled to be delivered on 10th May (Friday). However, due to an unexpected power outage in our offshore site for the past 3 days, work did not progress as expected. Also we lost a few of our works as backup systems did not come online. Hence we are expecting an overall delay includes recovery of lost work in the delivery of the project for a maximum of 7 days within which our team will work on the issues. Apologies for the delay and we will ensure that the mistake will not recur in future again.

Thanks and Regards
XXX

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Question 6: 

You are a part of corporate communication team in your company. The working time period is revised as 8:30 am to 5:00 pm. Using the following phrases, write an email with a minimum of 70 words and a maximum of 100 words to the employees in your company informing the same.

by 30 minutes to avoid traffic - effect from next week - lunch duration-revised working time - reduced by 10 minutes-free breakfast-office will start earlier-till the end of rainy season-will be in effect.
Dear All

We hereby announce a change in the work timings as 8.30 AM to 5.00 PM, with effect from next week, till the end of rainy season Which means, office hours would commence 30 mins earlier to cover up minimum 30 Mins extra time being spent during peak hour traffic during monsoons. Also, additional changes include reduction of lunch duration by 10 minutes & timings of free breakfast are now applicable from 7.30 AM to 8.30 AM only. Since request to each one of you to adhere to the new timings.

Have a nice day
Regards
Lead - Corporate Communications

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Question 7: 

As your company is doing good business and expanding, your company is relocating it's office to a new address. Using the following phrases, write an email with a minimum of 70 words and a maximum of 100 words to your customer informing the change in address.
near outer ring road-shifting to-bigger office space-November 10-change in telephone number-new address is provided below-fourth floor-Cesina Business Park.
Dear All

We are happy to announce that we are moving out to much spacious office from November 10th onwards. It is indeed a great sign of our ever growing business & our increasing clientele.
Hence, for a better productivity results, our management has taken a decision of increasing the team size & allocate us a much more spacious facility with all the modern state of art amenities.
Our new abode will be Fourth Floor, Cesina Business Park, Near Outer Ring Road, Bangalore/Chennai/Hyderabad etc.,

Please also make a note of new board line number (reception number)-xxx-xxxxxxxx. Lets us all make the most use of the resources available in the said new office to server our clients
better.

Thanks & Regards

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Question 8: 

You are the project leader for a team of 20 members. As the team members are not submitting the weekly time sheets regularly, you need to email them stressing the need to submit without fail. Using the following phrases, write an email with a minimum of 70 words and a maximum of 100 words to your team members informing the same.
can be accessed online-lead to loss of pay-every week-do not default-used to bill client-actual working hours-by friday-failure to adhere-time sheet filling application.

Dear All

It has been observed that many of you are not filling the timesheets on regular basis. Let me tell you, filling up time sheets is the only way, to measure your hardwork, as long as you are working on this project. So please do not default on this. More over, This is important for us to report it to our client, the actual amount of work done by each one of you in terms of number of hours per day, at the end of every week.
Only on the basis of this, we can bill you all to the client, which is directly linked to you monthly salary. In our words, it leads to loss of pay for any particular day, for which time sheet is not filled.
Please adhere to the company guidelines & fill the same on daily basis or atleast weekly basis.
Time sheet filling application is easily accessible in our intranet portal, which needs your login credentials.

Please do the needful on regular basis.

Regards
Project Lead
xxxx

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Question 9:

Write an e-mail to client to invite him to the party using the following phrases, with a minimum of 50 words and a maximum of 100 words. , sign the email as John.

pleasure - mobile alert project - Tuesday - eight pm - Hilton downtown- dinner - meal constraint - successful project - celebrate - hard work - if any - looking forward

Dear sir,
We are pleasure to invite you on grand success of our mobile alert project. It is planned at eight pm on Tuesday, at Hilton downtown. We celebrate our hard work. It will be our pleasure having you after our successful project. The dinner is planned at nine pm. Please let us know your meal constraint, if any.
Looking forward for a great relationship ahead.

Thanks and regards,
John

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Question 10:
You are Navin, working in an organization that works with overseas clients. There is a call scheduled for March 27 with the client leader German national living in Berlin. Suddenly you realize that March 27th is Holi. None of your team members would be coming to office (in India) that day. You realize that you need to reschedule the call. You are a little busy so you send an email to the German client in Berlin. Write the email using following phrases :


Cancel-meeting-March 27th - Holi- national holiday - reschedule – response – email – apologize – inconvenience - date

The answer :

Dear Sir,

We request you to cancel the meeting to be held on march 27th and approve a new date.We apologize for the inconvenience caused to you. The meeting to be held on March 27th needs to be rescheduled due to the festival of Holi - a national holiday in India.Please let us know your preferred date to reschedule the meeting. We will start the process of rescheduling on your response to this email.


Regards,
Navin

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Question 11:

Using the following phrases,Write an e-mail Thank You for the Interview.


Thank you - time and consideration -extended - interview with you yesterday - opportunity - my experience - my future goals - hearing from you - wish to thank - courtesy.
Ans:-

Dear

Thank you for the time and consideration you extended to me during my interview with you yesterday. I appreciate having had the opportunity to speak with you about my experience in related fields and my future goals. 

I shall look forward to hearing from you and wish to thank you again for your courtesy.

xxxxx

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Question 12:

Using the following phrases write an e-mail on Policy Letter on Vehicle Expense Reimbursement.

essential that - personnel drives company and personal vehicles in connection - company - maintain - record - expenses incurred - reimbursed - expenditures that - your good - record keeping - possible. Receipts – submit – purchases - expenses and repairs - require record -the amount of time spent driving - your cooperation

Ans:-
Dear

It is essential that any of our personnel who drive company and personal vehicles in connection with company business maintain a thorough record of any expenses incurred. It is our desire to be certain that you are reimbursed for any expenditures that you make in this regard, and your good record keeping will make this possible. Receipts must be submitted for gasoline purchases, parking expenses and repairs. In addition, we will require your daily record of the number of miles driven, the odometer reading, before and after, and the amount of time spent
driving. This information should be contained in your weekly report to (name).
Thank you very much for your cooperation in this matter.

xxxxx

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Question : 13

As a resident, write an email to the Municipal commissioner of your city, Mr.Ashok, reporting nuissance of a building under construction beside your place. Sign the email as Kumar.

building - construction - long time - three years - water usage - mosquitoes - unhygienic - construction workers - bad behaviour - attention -request - action - immediately

Suggested Answer:

Dear Mr.Ashok

I am a resident of Indira Nagar. I would like to bring to your kind notice that M/S abc constructions limited has started a building construction in our locality. For the last three years the work has been progressing very slow and lot of water is being used indiscriminately by the company. Due to unhygienic conditions created by the construction, mosquitos, pigs are growing fast in this locality. In addition to this, most of the ladies and young women are reporting the construction workers bad behaviour. I request you to pay attention to this problem and take action immediately.

Thanks and Regards

Kumar

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Question : 14

As a student representative of your department, write an email to your batch mates, suggesting a party for Head of Department Prof.Sunil who is retiring next month. Sign the email as Sam.

inform - retire - plan - surprise - party - host - family - exceptional teacher - guide - mentor - groom - students - helpful - together - memorable

Suggested answer:

Hi all

I would like to inform you that our Head of Department Prof.Sunil is goint to retire next month. We all know that Prof.Sunil is an an exceptional teacher and guided us in many typical situations during our project time. In addition to that, he mentored and groomed many of our seniors to grow into leadership positions. For his helpful contributions, we will host a small party to surprise him. We also invite his family. Please inform all the students and together we make it successful and this will be memorable for us forever.

Thanks and regards

Sam

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Question : 15

As a student representative of your college, write an email to the Principal of Professional Engineering College, Prof.Deb Chatterjee, inviting his institute to participate in the Technical symposium being organized in your college. Sign the email as Sam.

Invite - technical Symposium - previous - success - expecting - huge participation - latest technology - stalls - demos - interaction - topics - complete - exchange ideas - exciting prizes.

Sample Answer:

Dear prof. Chatterjee,

I would like to inform you that we are going to organize a technical symposium on fourth sunday of this month. Many eminent personalities form industry and academia are going to participate in this event. Looking at the previous year success of the event, we are expecting huge participation this year. In this event the students shall get to know about the latest technologies. Many eminent vendors are setting up their stalls to give demos about their products. In the symposium, there will be some topics for interaction. Various competitions are being held as a part of the symposium. It is wonderful opportunity to exchange ideas and win exciting prizes.

Thanks and regards

Sam

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Question : 16

As a supplier, write an email to the manager of M/S Big wheel Manufacturing Company, Mr.Chopra, intimating of their payment that is due for the products delivered to them three months ago. Sign the email as Ramesh

On time - delivery of goods - three months - credit period - overdue - payment - of the earliest - longstanding - relationship

Sample Answer:

Hi Mr.Chopra

You are a valuable customer of our company for a very long time and we appreciate your business. And you always make payments on time . But recently, we observed that we have not received payment for the delivery of goods we made on 15th may this year. Three months credit period was also over and payment is over due. I request you to make payment for the above goods delivered of the earliest. We are looking forward for a longstanding relationship with your company.

Thanks and regards

Ramesh

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You need to write the mail in at least 50 words. The idea to crack verbal examination is to use all the phrase given. Do not make spelling mistakes and keep it simple. You can practice the demo test on TCS Open See Same. The online test environment will be similar.


If you are taking examination of both analytical and verbal part then you will get 10 minutes for verbal part first and then 80 minutes for analytical part. Even if you solve verbal part in less than 10 minutes the remaining time will not be added to your analytical part. Analytical part consists of 30 questions need to be solved within 80 minutes. You can easily navigate the question and exam environment is same as in TCS Open See Same. You will have an on screen calculator. You can also carry a calculator in examination hall. My suggestion is to carry your own calculator because on screen calculator will only waste your time.

• Email writing consists of words and phrases to be used in your email. Time: 10min
• The email is checked by a computer so just be careful of spelling mistakes and grammatical mistakes. 
• Don’t try to write Hi-Fi emails, it is not possible in 10mins. 
• Be direct and to the point.
• Avoid such words which you have a doubt on spelling.
• Warning: It is mandatory to USE ALL the words and phrases, but sequence can be changed.
• Personal Experience : Email Writing has its own weight-age marks, so we have to qualify in this within 10 mins. So better first write the top & bottom content, later complete the message body. One of my friend cleared second part of the Aptitude 90% with correct answers, but within 10 mins he couldnt complete it / Last part of the format. He wasnt shortlisted for the next round. Be careful about Email Writing. 

"Dear All

...........................................................

.........................................................

...........................................................
..........................................................
...........................................................

Have a nice day
Regards
Lead - Corporate Communications"

Other Important Links :

http://www.programminggeek.in/2013/12/how-to-write-convincing-e-mail.html#.Vsqr0Zx97IU
http://www.campusgate.co.in/2014/07/tcs-latest-placement-papers.html

Practice Well 

Personal Interview

Personal Interview round consists of three phases i.e. T. R. + M. R.+H. R. . So you will come across three person. If you are being interviewed by a panel of three person than you will have all the three interview in a single round. If you are being interview by only two persons than you will have to go through HR round only when you qualify the previous round. So this varies but you will have to go through all the three phases.

Technical Round

In technical round you will be asked simple conceptual questions. Never ever show how smart you are because interviewer is smarter than you. Keep calm and be confident. If you do not know answer of any question, simply say no and do not proceed with half answers or wrong answer because they will trap you in your own answer. In this round you will be asked question mostly from your CV. If you are a CSE/IT guy then never ever rely only on your CV. It entirely depends on the interviewer mind. If they do not see your resume then you will be asked question from any topic related to CSE/IT branch. So the idea is to prepare well for the subject and topic you have mentioned in your CV and also keep sound knowledge of other CSE/IT subjects. This is what happened in my P. I. . They reviewed my resume but not even a single technical questions they asked related to the subjects or topics mentioned in my resume. So guys/gals be prepared and have a basic knowledge of important CSE/IT subjects ( Data Structure, DBMS, C/C++, JAVA, Operating Systems, Software Engineering etc.) . They do not go in depth of any subject and ask only basic questions.
I do not remember all the questions they asked me, but a few are as below:


What is multithreading ?
How multithreading is implemented in Java?
Rate yourself on a scale of 1 to 10 .
Does Java support multiple Inheritance? If not then how an interface inherits two interfaces? Explain?
Difference between Do – While and While loop.
How will you display data of two tables? Explain.
Difference between primary key and unique key.

Managerial Round

In managerial round they will check you managerial skill. So try to give diplomatic answer and if they insist then answer what you truly think and provide reasons along with the answer. A few questions are as below:

1. Suppose you have urgent work in office that needs to be completed until tomorrow and someone in your family is sick which needs you immediately then what will you do? Work or Family?

2. Suppose you get a project and you do not know something. Your seniors are very cruel as well as your boss is annoyed with you. Then what will you do? You will keep toiling on your own or will you ask your cruel seniors or boss?

HR Round

This round lets you know about TCS terms and conditions. They can ask you questions related to your family and other non-technical stuffs. Basically they check your communication skills and presence of mind. Even if you do not know the answer of a non-technical question, give answer in support of that. Here they may also ask you questions related to pre-placement talk so do not miss that one. Also do R & D on TCS and grab information about TCS ( like C. E. O., M. D., Founder etc. ). If you have qualified the T. R. and M. R. round then you are almost selected.

Here are the most commonly asked questions in HR round:

Tell me about yourself.
Why TCS?
Why Should I hire you?
What are your strengths?

#Remember you are there to sell yourself so don’t hesitate to mention your achievements!
# Have a smile on your face (descent) while explaining.
# Be Specific whatever you explain
# Accept if u had made a mistake instantly






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